We are committed to supporting the current major version and two major versions back. Which versions do you support for Classic SketchUp Pro customers? Similarly the SketchUp Maintenance and Support Plan does not cover support for any of the subscriptions.
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SketchUp subscriptions are independent of the SketchUp Pro classic license purchases. Do I get access to the Pro subscription as well? Note disabling auto renewal of your subscription is not a request for a refund. To request a refund for your SketchUp subscription, contact the Customer Support team. After 14 days, you cannot obtain a refund.
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You have 14 days from the date of purchase to request a full refund for your SketchUp subscription. Can I get a refund if I choose to cancel my subscription? Abuse of this feature is a breach of your end user agreement(s). The “Deauthorize All Devices” feature in the account management portal can be used to sign out of such computers or devices, subject to certain limits and conditions. What if I can no longer access a computer or device where I had installed an application and signed in? If you wish to transfer an application to a different computer or device, you should sign out of the application before installing the application in a new location and signing in. At the time of subscription renewal, you may re-assign a seat.Īre there computer or device limitations?Įach application included in a subscription can be installed on up to two computers and/or devices.If a seat is initially assigned to an employee of your company, and such end user leaves your company during the subscription term, then you may re-assign such seat once during the subscription term and.If a seat is inadvertently assigned to the wrong end user at time of purchase.Subscriptions are intended for use by a single named user for the duration of the subscription term, without ability to re-assign except in following permitted circumstances: Can subscriptions be transferred to other users? You may opt out of the automatic renewal (1) through your account, prior to the expiration of your subscription, or (2) by notifying Trimble writing at least 30 days before the expiration of your subscription.
Unless you have purchased a subscription that does not automatically renew, at the end of your term, it will automatically renew for an equal term at the then-current price. There are no partial refunds if you stop using your subscription before the end of the term. You will be able to use the applications in your subscription for the remainder of your annual term. If you do not want to pay for an additional year you can disable auto renewal. When you sign up for a subscription you’ll prepay for the full term of your annual subscription. What happens if I cancel my subscription? If you have disabled auto renewal of your subscription, you will lose access to products and services at the end of day on which your subscription would normally renew. When will my SketchUp subscription expire? We’re constantly looking to improve how the subscription model works and may offer different length subscription terms in the future.
You pay once when you start and you’re entitled to use all the features contained within your chosen SketchUp Subscription for one full year. Presently the only available subscription term is annual. You also cannot create more than one user account per person. This is what we refer to as a named user. You cannot create a generalized user account that is shared by more than one person. Each user account can only be associated with one individual person. Regardless of how you sign in you will access products under a Trimble ID user account. You can sign in with Trimble ID or by using Google.
You must sign in to access your subscription. Presently there are three SketchUp Subscriptions SketchUp Shop, SketchUp Pro and SketchUp Studio. SketchUp Subscriptions How many SketchUp Subscriptions are there to choose from? You might have some questions so please be sure to read through our Frequently Asked Questions (FAQ) below: With these subscriptions, you can access increased functionality specific to your needs at an affordable price.
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They all include the features and applications of the previous offering plus some extra stuff. They are: SketchUp Shop, SketchUp Pro, and SketchUp Studio. There are 3 levels of SketchUp subscriptions.